Shipping Policy
At Sylkin MD, we are committed to delivering your skincare products safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship within our available service areas. Please ensure that your shipping address is complete and accurate before placing your order.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.
Estimated Delivery Time
Estimated delivery times may vary depending on your location.
Major cities: 2–5 business days
Other areas: 3–7 business days
Please note that delivery times are estimates and may be affected by weather conditions, public holidays, or courier delays.
Order Tracking
Once your order has been shipped, you may receive a tracking number (where available) so you can monitor the status of your shipment.
Delayed or Lost Shipments
While we work with reliable courier services, unexpected delays may occasionally occur. If your order has not arrived within the expected delivery time, please contact our customer support team, and we will assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Sylkin MD is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact us.
Email:
Thank you for shopping with Sylkin MD.